By booking you confirm you have read the information below
The happiness and wellbeing of our cats is our absolute top priority. The below requirements are to ensure that they have the best time they can at Catnap, whether they are waiting for their forever home or living with us permanently.
We have a limit on the amount of people in the cat area at any one time so bookings are highly recommended, especially on weekends and during school holidays. Bookings are for a period of 55 minutes. Walk-ins are more than welcome as long as we have free space to fit you in. If you just want to pop into the cafe area and don't plan on visiting the cats feel free, there's no need to make a booking.
Please arrive 10 minutes before your start time to ensure we can get you in to the cat area on time. If you have children and are wanting to eat at Catnap we recommend coming 30 minutes prior to your booking and eating in the cafe area, it’s a much calmer and less stressful experience. Your 55 minutes starts from your booking time, not from when you arrive. We look forward to seeing you soon! If you have any issues with booking or need a hand, please feel free to email us at firstname.lastname@example.org, message us on Facebook or give us a call on 03 260 2287.
If you need to change or cancel your booking, you can do this by clicking the link at the bottom of your booking email or calling us on 03 260 2287 up to 24 hours before your booking time.
If you or anyone in your booking are unwell, we kindly ask you to reschedule your booking, this is to ensure the wellbeing of both our customers and staff. Please be aware that we still require 24 hours notice.
Children 14 years and under must have adult supervision. This is not negotiable so please don’t book your children in by themselves. If they turn up without an adult, we won’t be able to let them through.
Pricing (for 55 minutes in the cat area)
$12 - Adult (15 - 64)
$10 - Senior (65 or older)
$10 - Student (valid ID required)
$10 - Child (5 - 14 with parent/guardian supervision)
$ 5 - Infant (0 - 4 with DIRECT parent/guardian supervision)