FAQ

Have any questions about Catnap? You should find the answer below, otherwise send us a message or email.

· Is there a charge to enter the cat area?

Yep, $15 per person. This all goes towards looking after the cats and keeping our doors open. There is no charge to enter the cafe area however, so you are welcome to just pop in for a coffee!

· Can I just turn up or do I need to book?

We limit the number of people in the cat area at any one time so we highly recommend booking. This limit is in place so the cats don't become overwhelmed with too many people. However, walk-ins are welcome as long as we have space, which is more likely on weekdays but not so likely on weekends.

· Can I adopt a cat from the café?

Yes! Most of our cats either are, or will be, available for adoption - check out our Adoptable page. We require people to have visited the cats before registering interest, which you can do at the counter after your visit.

· What kind of food do you have?

We have a delicious range of vegan sweet treats such as cakes and slices. As well as coffee and other hot and cold drinks of course! Please note that we do not have a full service breakfast / lunch menu.

· Can I book a table in the cafe?

No sorry, we don't have enough space in the cafe area and we need the space free for cat area customers between sessions.

· Can I bring my own cat to the café?

No. As much as we would love to meet them, our cats wouldn't be too keen, so please just bring yourself and all of your people friends.

· Where do you get your cats from?

Most of our cats and kittens come from Cat Rescue Christchurch, however from time to time we work with other rescue organisations.

· Do you do birthday parties?

Not really. We are happy to have small groups visit to celebrate a birthday but we have found that birthday parties tend to be a bit too excitable for the calm environment we strive to maintain for the cats and other customers. Please feel free to email us and ask, we will let you know if it’s something we can do as we do approach this on a case by case basis.

· When are the cats most active and playful?

Generally the cats are most active early in the morning. If you want to visit when they are the most playful, the earlier the better! They tend to be sleepiest in our 1pm and 2pm sessions and usually perk back up late afternoon. Having said that, they are cats and their routine can be a little unpredictable!

· Do you have an age restriction

Yes, we have an age restriction of 5+. Regardless of age, we expect all visitors to follow our rules at all times. If you want to bring children over 5 and you are confident that they can do that, we would love to have them visit. If not, we kindly ask that you do not bring them. All children must be directly supervised and if they are too loud or rough with the cats we will ask you to leave. Earlier sessions are best for young children.

if you have any other questions, please feel free to get in touch via the contact page!